Klinor - IT Solutions Florida

Last Updated: October 7, 2025

1. Acceptance of Terms

Welcome to Klinor IT Solutions ("Klinor," "we," "our," or "us"). By accessing or using our website (klinor.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you (either an individual or an entity) and Klinor regarding your use of our website and IT services, including managed IT services, cybersecurity solutions, on-premise backup, server management, and remote IT support.

2. Services

Klinor provides various IT solutions and services to businesses, including but not limited to:

Managed IT Services: Ongoing management and support of your IT infrastructure
Cybersecurity Solutions: Protection against cyber threats and ransomware
On-Premise Backup: Local data backup and recovery solutions
Server Management: Installation, configuration, and maintenance of servers
Remote IT Support: Technical assistance and troubleshooting

The specific details, scope, and pricing of services will be outlined in a separate service agreement or statement of work provided to you after consultation with our team.

3. Quote Requests and Service Inquiries

When you submit a quote request through our website:

You agree to provide accurate and complete information about your business and IT requirements
You understand that submitting a quote request does not create a binding obligation on either party
We will use the information provided to prepare a customized service proposal
Any formal engagement will require a separate service agreement

4. User Responsibilities

When using our website and services, you agree to:

Provide accurate and complete information
Maintain the confidentiality of any account credentials
Promptly notify us of any unauthorized access or security breaches
Use our website and services only for lawful purposes
Not engage in any activity that could harm our systems or interfere with other users
Comply with all applicable laws and regulations

5. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, software, and other material, is the property of Klinor or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content on our website without our prior written consent, except for:

Viewing the website in your browser
Printing or downloading content for personal, non-commercial use
Storing files that are automatically cached by your web browser

6. Third-Party Websites and Content

Our website may contain links to third-party websites or content. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of any third-party websites. We do not endorse or assume any responsibility for any such third-party websites, information, materials, products, or services.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Klinor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

Your use or inability to use our website or services
Any unauthorized access to or use of our servers and/or any personal information stored therein
Any interruption or cessation of transmission to or from our website
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us for services in the preceding 12 months.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website or services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. No advice or information obtained from us or through our website shall create any warranty not expressly stated in these Terms.

9. Service Level Agreements

Any specific service level commitments, response times, or performance metrics will be detailed in a separate Service Level Agreement (SLA) provided to clients who engage our IT services. The SLA will outline:

Support hours and response times
Service availability targets
Problem resolution procedures
Escalation processes
Performance monitoring and reporting

10. Confidentiality

We understand the sensitive nature of IT infrastructure and business information. We commit to maintaining the confidentiality of any proprietary information shared with us in the course of providing our services. Detailed confidentiality provisions will be included in the service agreement with clients.

11. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

Upon termination, your right to use our website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, limitation of liability, and dispute resolution provisions.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website and services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using our website and services.

14. Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between you and Klinor regarding our website and services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning their subject matter.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Klinor IT Solutions
123 Tech Avenue, Suite 400
Miami, Florida, 33101, USA
Email: legal@klinor.com
Phone: +1 (786) 310-8247